How can I access my Infinity platform?

After 30 days from the signing of the contract and with the down payment paid in full, the user and password are sent to the member.
Depending on your category level are the modules to which you have access.
Annuity payment required to keep your account active
Important: be up to date with your monthly payments to make use of your platform benefits.

What is a travel concierge?

As a member, among your benefits is personalized assistance to book on the Infinity platform by your travel concierge. You can request assistance at the following numbers:

From USA and Canada 1 888 752 0262

From Mexico 800 2128 949

From Colombia 009 52998251 6570

Rest of the world +(52) 998 2 51 65 70

Infinity platform annuity payment

In order to keep the Infinity Luxury Travel platform active, the first year is free, from the next, the client agrees to pay annually the amount of US $ 149.00 (one hundred and forty-nine dollars 00/100 legal tender) of the United States of America) plus the value added tax, The aforementioned charge will not increase during the term of the contract.

Infinite Week

To return to your hotel from home, Seadust Cancun is guaranteed a 20% discount on the lowest rate found on the web. Direct contact through club reservations.

Luxury week

To travel to different hotels around the world with special prices, contact through the travel concierge or by entering the platform with username and password:

Week asap

The price range goes from USD $ 249.00 to USD $ 499.00. The discount percentage can be up to 70%. The dates, room type and occupancy are predefined and cannot be modified.

What is RCI?

It is a vacation exchange platform with more than 4000 affiliated hotels in 100 countries around the world.

I have an RCI certificate, what can I do with it?

This RCI certificate entitles you to a stay of up to 7 nights conditional on payment of the corresponding fee. Includes only accommodation and excludes travel expenses that may be incurred.

How valid is my RCI certificate?

RCI certificates are valid for 2 years from the day the contract is signed and their validity cannot be extended.

Can I use my RCI certificate at the Seadust Cancun hotel?

No, the certificates are valid to exchange both in national and international destinations, but they cannot be used for your Seadust Cancun hotel.

How can I access the RCI platform?

You need to have your membership number, otherwise you can request it with THE MEMBERS SERVICE DEPARTMENT. Once you have your RCI membership number, go to the RCI.com page, click on register and follow the instructions.

* How to redeem an RCI certificate?

Enter the platform directly on the internet:

1. Go to RCI.com

2. Go to the main menu and select “Manage my deposits”

3. Select the option “Weeks deposited”

4. Click on the button located in front of the “DBW Certificate” option

5. Choose a destination and BOOK your vacation

What is a bonus week?

It is a certificate that is granted for 7 consecutive nights all inclusive at no cost, which cannot be used on holidays. The bonus week certificate can only be used at the hotel located at Blvd. Kukulcan km 17, Mza 52-04 ZH, Cancun Q. Roo, Mexico CP 77500

How can I use my bonus week?

Member must send a request to the reservations area indicating dates, full name of the guests and dates of birth,

Important:

For the use of your bonus week, the equivalent of 15% of the total price of your membership must be covered, or 50% in the case of a BRONZE membership. If your membership has been included for more than one week, you can make use of the bonus from the second to the payment of 30% and the rest of the weeks when the equivalent of 50% of the total price of your membership has been paid.

Where can I request a quote / reservation for the Seadust hotel?

For quotes to your hotel from Casa Seadust Cancun you can send your request to this email reservaciones@infinityluxurytravelclub.com or by phone +52 (998) 408 71 34

Where can I request a national and international quote/reservation?

For quotes at national and international level you can send your request to this email:

memberservices@nfinityluxurytravelclub.com

or by phone:

From USA and Canada +1 888 752 0262

From Mexico 800 2128 949

From Colombia 009 52998251 6570

Rest of the world 00 (52) 998 2 51 65 70

Benefits at the Seadust Hotel as an infinity member:

* Check-in and check-out in preferential area

* Late check-out of the room for up to 2 hours without charge (subject to availability) with 24 hours. in advance of your departure

* Baby